We’re thrilled you’ve chosen The Breath of Life! Here’s what you need to know about our shipping within Australia:

Flat Rate Shipping:

We offer a simple and affordable flat rate of $12.00 AUD for all orders shipped within Australia, regardless of size or weight.

Shipping Carrier:

We primarily use Australia Post for our shipping services.

Tracking Your Order:

Once your order has been processed and dispatched, you will receive an email notification containing your tracking number. You can use this tracking number to monitor the progress of your delivery through the Australia Post website or app.

Lost or Damaged Parcels:

While we take great care in packaging your order securely, The Breath of Life is not responsible for parcels that are lost or damaged in transit once they have left our premises and a valid tracking number has been provided.

In the unfortunate event that your parcel goes missing or arrives damaged, you will need to contact Australia Post directly to lodge an inquiry or claim using your tracking number. They will be able to assist you with their investigation procedures.

Refunds for Lost Parcels:

Please note that we do not offer refunds for parcels that are lost in the mail where a tracking number has been successfully provided. This is because once the parcel is in the possession of Australia Post and has a tracking number, it is their responsibility to ensure delivery.

Our Commitment:

We are committed to processing and dispatching your order in a timely manner and will always provide you with the tracking information so you can stay informed about your delivery.

Contact Information:
For any questions about our shipping policy, please contact us at:
📧 info@thebreathoflife.com.au